VM2 Orders and Shoppers Menu

Note: the user manual has been moved here

Orders Menu


A list of all the orders placed by your customers. Sort by clicking any of the headers.

Order Number

The unique number assigned by your store for the order.


Name of the shopper who has placed the order.

Payment Method

The payment method selected by the shopper.

Print View

When clicked, the current page will open in a new popup for printing the invoice of the purchase.

Order Date

Date the order was placed.

Last Modified

Date the order was last modified.


You can change the status of the order here. Status is assigned by your store after a customer places an order such as PENDING so you can easily sort the orders for processing. Default statuses are Pending, Confirmed, Cancelled, Refunded and Shipped.

Add Comment

Here you can enter a message to your shopper or yourself.

Notify Shopper?

When checked, the shopper will be notified of the change in order status.

Include this Comment

When checked, the message entered by you in ADD COMMENT will be sent along with the notification.


The total value of the order.

Order ID

The unique ID of the order.

Revenue Report Menu

A handy report of income generated during a particular period. This report can be generated based on the order status.

Order Status

Select the order status you want to generate the report for.

Set Interval

How do you want to summarize the report? Daily report, weekly report, monthly report, etc.

Set Period, From, Until

Select the number of days for which the report should be generated OR select FROM which date UNTIL which date the report should be generated.

Shoppers Menu

A list of all shoppers with their Username and Displayed Name shown along with Group and Shopper Groups. Sort by clicking any of the headers.

If you have a lot of shoppers, change the number of shoppers displayed at a time in the bottom DISPLAY# Box.

Shopper Groups Menu

If you sell to groups of customers such as wholesalers, employees, family etc. you can display special pricing, shipping or payment methods for these groups.

Shopper Group Details

If you sell to groups of customers such as wholesalers, employees, family etc. you can display special pricing, shipping or payment methods for these groups.

Shopper Group Name

Give a unique name to your shopper group.

Published Radio Button

Select NO to hide or YES to be visible to customers.

Shopper Group Description

A short description about the shopper group.

Show Following Prices

Enable shopper group specific price display. Check the box to publish, or un-check the box to hide a specific price display for this group.

Show Following Prices - Show Prices

Check to show prices. If using catalogue functionality, some don't want prices to appear on pages.

Show Following Prices

How do you want prices to display to members of this group? You must check both ENABLE SHOPPER GROUP SPECIFIC PRICE DISPLAY and SHOW PRICES.

Coupons Menu

Allows your customers to redeem coupons or gift vouchers by entering a code into a box that appears during checkout.


Give a name to your coupon that will help you remember its purpose. Example: Christmas Special, Valentine's Day Discount, etc.


How much of a discount the coupon will give. Can be either percent or this amount off the price, determined by the next item.

Percent or Total

Choose whether the number in the previous box is a percent or a fixed discount from the original price. If Value is 10.00, choose percent for the coupon to be10% off or Total for the coupon to be $10.00 off.

Coupon Type

Select the type of your coupon. A gift coupon is deleted after it is used for discounting an order one time, whereas a permanent coupon can be used as often as the shopper wants to.

Minimum Total Order

To require a minimum order, type in this box the smallest purchase you will accept by a shopper to use the coupon.

Coupon Start Date

The date from which the coupon can be used.

Coupon Expiry Date

The date after which the coupon cannot be used.

Updated by Valérie Isaksen over 11 years ago · 10 revisions